Role evidence
What you would own
- Design adoption plans for multi-team customer accounts.
- Facilitate technical and operational discovery workshops.
- Build reusable playbooks from customer outcomes and risks.
Role evidence
Evidence we would look for
- 5+ years in customer success, implementation, or solutions consulting.
- Experience with complex B2B workflows.
- Excellent written communication across time zones.
Visible role signals
What the Radar reads first
Customer successSolution designFacilitationB2B SaaS